The Ugly Truth About Franchisee Training

(guest post)

In this post, I’m going to share an ugly truth about training.

Specifically, the training you get when you become a franchisee.  Let’s begin.


Doing Something Right

If you’re going to do something, you may as well do it right.”

– My Dad

I used to hate when he told me that. That’s because he was usually right. But it was when he said it that bothered me.

In my case, it was when I was almost finished with whatever it was I was doing.

The first example appearing in my head as I’m writing this is weeding. As in weeding the flowerbeds in front of our house when I was a kid.

Granted, most 11-year-olds aren’t thrilled about doing chores to begin with. Weeding was the one thing I hated more than any chore I was assigned to do. And as my dad pointed out, I missed a lot of weeds (because I was in a hurry to move on to something else). Hence, the quote I shared above.

Bottom line? I was tasked with a job and I didn’t do it right. What does this have to do with franchisee training?

Ask About This When You Do Your Franchise Research

When you’re investigating franchises, the research you do is key. And good research involves asking lots of good questions. Like this one:

Can you tell me about your franchisee training program?”

By and large, when asked that question, a high-quality franchisor will be able to describe their training in detail. They’ll send you specific information about how they do it and what you’ll be trained on. In addition, you’ll probably have a phone conversation or two about their training program during the franchise discovery process. I encourage you to ask specific questions about their training during those calls.

But how will you know if the franchisee training the franchisor provides is any good?


Franchisee Training Done Right

Franchising is considered to be a great business model.

The idea of someone (you?) being able to invest in a business that comes with a proven blueprint on how to own and operate it is quite attractive.

To that end, part of that blueprint includes a formal training program. A program that every franchisee participates in.

That said, there’s no guarantee that the training you receive will be good. Heck, anyone can say they provide great training. But here’s the ugly truth.

Not everyone knows how to train. Now here comes the good part.

If you know how to do it, you can find out a lot of things about the franchise business you’re thinking of buying before you invest your hard-earned money!

One way-the best way, actually, is by talking with franchisees who already own the business you’re thinking of owning.

For example, when you have a franchisee on the phone, ask her how the training was. Find out how thorough it was. Ask her if she felt she was fully prepared to start her franchise business after receiving her training. Then repeat that question with other franchisees in the system.

And speaking of training, what if you could get trained to be a franchise owner by someone who’s essentially a “master” at training people?

Franchisee Training From Spoiled Rotten Photography

As a Payload Crew Trainer for NASA’s International Space Station program, Melissa Tash had the pleasure of training science to astronauts.

In a nutshell, Melissa, who’s also the founder of Spoiled Rotten Photography, trained NASA crew members how to perform experiments aboard the International Space Station in microgravity.  No pressure there.  And that’s my point.

In other words, if you’re going to get trained as a franchisee, you may as well get trained right.

In the case of Spoiled Rotten Photography, that means getting trained on how to be a franchisee from someone who knows how crucial proper training is and knows exactly how to do it.

In conclusion, if you’d like to learn more about how the Spoiled Rotten Photography franchisee training program sets you up for success as a franchise owner, go here.

Franchise King Joel Libava

(This was written by The Franchise King®, Joel Libava. He’s the author of two franchise books, is a Franchise Ownership Advisor, and helps emerging franchises get the word out about their exciting businesses.)

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"I worked in the corporate world for 15 years, but never had my 'bucket' full."

“I was doing photography on the side, which I always loved, but if someone asked if I would ever do it full time, I'd respond with "I wish, but not sure how I could make that switch." Well, Spoiled Rotten Photography has allowed me to do that – to follow the dream I didn't know was possible. I love being silly with kids and sharing beautiful portraits with parents to document the moment in time, because we all know how fast they grow up! This career change has allowed me to spend more time with my family, be more available for my girls, and still contribute financially to our household...but most of all my 'bucket' is now full!”

Amanda Day, Kansas City, Kansas

"In a word … AMAZING!"

“The level of professionalism. The process detail. The training. And the welcoming nature of everyone within the organization is simply amazing! The path to ownership is so turn-key that it made our startup simple and easy. If we need additional support, they are there without hesitation to help us through any questions we may have. My husband and I have owned other franchises in the past, but Spoiled Rotten Photography is one of the best I’ve seen! I love my SRP family!”

Cindy Fadel, Columbia, SC

"SRP allows me a balance between owning a business and being a mom."

“I researched and met with other franchisees before making my way to Spoiled Rotten Photography. Immediately, the integrity and transparency within Spoiled Rotten Photography made this one stand out, and the more I learned, the more I loved. Now, Spoiled Rotten Photography allows me a balance between owning a business and being a mom. Best of all, I get to do something I love every day with unlimited potential..”

Kim Hoover, Charlotte, NC

"We were blown away with the quality and imagery"

“We looked at several photography franchise opportunities  and were blown away with the quality and imagery we consistently saw from each SRP location.  We know how important it is to capture these memories and SRP does it in such a beautiful way!  When we saw what SRP was offering & the beautiful portraits they were offering in preschools, we knew we wanted to bring this opportunity to Katy, TX.”

– One year later – “What a difference a year makes. Last July Sandi and I finished our Spoiled Rotten Photography new Franchisee training. We were very excited about all that we had just learned and we put our faith in God that this was his will for us. In August, I was “surplused” from ATT and had an empty planner that I needed to be filled. We were blessed with a great fall season and had about 25% of our spring season booked. The spring season got so busy we almost didn’t make it to the end. Now I am looking at a fall Calendar with 4 single days and one 2 day session available and we are completely booked!

God has completely blessed our business and given us great leaders like Melissa Russell Tash, Jamie Tash and Elizabeth Bailey and and a family of other owners who have always been ready to answer any questions we had. Thanks to all who have helped, purchased from, and booked us during our first 12 months. And a special thanks to God who has blessed us beyond our expectations.”

Joey and Sandi Fotheringham, Katy, TX

"Spoiled Rotten Photography has turned my passion for photography into a dream career."

“Photography has always been a passion, and Spoiled Rotten Photography has turned it into a dream career. The love and support all owners receive within the franchise is amazing. The combination of photographing little ones and being a part of this PURPLE family is a wonderful blessing, and I will be forever grateful.”

Dianna Harriet, Denver, CO

"Buying into a turnkey business took all the stress and worry out"

“My biggest strain in life was always trying to find “balance”. Making the decision to buy into a turnkey business that was ready and waiting for me took all the stress and worry out of failure and allowed me the opportunity to focus on the things that mattered most to me…being creative, contributing to my family’s income and being the wife and Mom I deserved to be. Buying into the Spoiled Rotten franchise has not only given me ongoing guidance, support and the experience of a proven business model, I have also found my balance by having the schedule I want and the time I need to be to live my life the way I choose. Having come from a corporate background where my schedule was dictated to me, I love the freedom and flexibility that being a part of Spoiled Rotten allows in my life. The icing on the cake is also being a partner in this business with my sister and best friend. Don’t believe the hype that you can’t work with family. Joining forces with someone who has the same goals, and values can make you an unstoppable team!”

Patricia Mesi, Alpharetta, GA

"SRP helped us achieve our dreams."

“My husband and I have always shared a passion for entrepreneurship. And I have always needed a creative outlet and photography provided that. I piddled with a custom business for a few years and had a little success. But I felt like it could be more profitable. Spoiled Rotten Photography came home in my sons cap & gown pictures and I could immediately see an opportunity. After much investigation, I realized that owning a franchise was the way to go. Spoiled Rotten Photography has given me the entrepreneurship opportunity I had always wanted, an outlet to express my creativity, and a profitable opportunity to provide for my family, all while not having to re-invent the wheel by going it alone. Spoiled Rotten Photography is something that I could have never created on my own. Spoiled Rotten Photography helped us achieve our dreams.”

Kara & Scott Kellner, Birmingham, AL

"This business model is tried and true."

“I am so grateful to be a part of the Spoiled Rotten Photography family! It was exactly what my career needed. I have been a professional photographer for 20 years. By joining SRP I have not only improved as a photographer but also a business person. This business model is tried and true. SRP is a huge blessing in my life and has affected my family in such wonderful ways. What I appreciate the most is the support I receive to achieve success. It is constant and genuine. The help is always there. I have never once felt like I had to figure anything out on my own. I love being an SRP owner and highly recommend if you are looking for a place to soar that you consider this dynamic company. You will be welcomed by a warm community of owners and can hit the ground running in a prosperous way.”

Heather Sams, Owner – SRP Colorado Springs

"The whole thing really is a breath of fresh air"

"Spoiled Rotten Photography has allowed me to earn enough money a couple days a week and still be home when my son gets out of school. That’s because Spoiled Rotten Photography is not only a proven financial profitable business model but as a franchise is a system that just works. The whole thing really is a breath of fresh air from taking pictures to getting money in my account. I truly enjoy what I do, bring joy to kids. I know parents cherish the art I make. And my family loves my job almost as much as I do."

Mark Treen, Charleston, SC